Terms of Service

Welcome to RewindSafe ("the Service", "we", "us", or "our"). RewindSafe is a personal-safety application built around an always-on, rolling, encrypted audio buffer and a multi-layer "evidence frame" (audio plus optional location, motion, altitude, temperature, device and on-device AI risk signals) designed to help protect individuals in situations where their safety may be at risk.

By downloading, installing, or using the RewindSafe application or any associated services, you ("User", "you") agree to be legally bound by these Terms of Service ("Terms"). If you do not agree to these Terms in their entirety, you must immediately stop using the Service and uninstall the application.

These Terms constitute a legally binding agreement between you and RewindSafe. Please read them carefully. They are accompanied by, and incorporate by reference, our Privacy Policy.

To use RewindSafe you must:

• Be at least 13 years of age. Users aged 13–17 must have, and confirm they have, explicit parental or legal-guardian consent.
• Have the legal capacity to enter into a binding contract in your jurisdiction.
• Not be barred from using the Service under any applicable law.
• Provide accurate information where the Service asks for it (for example, an email address for magic-link sign-in).

RewindSafe can be used immediately without an account: a local, anonymous device identity is created on first launch so that recording works fully offline. Signing in with Google, Apple, or a passwordless email link upgrades that identity and enables cloud sync and linkages.

Where a user participates as a Ward under a guardian ("Guard"), the responsible adult must consent on the ward's behalf. By creating such a linkage, the Guard represents and warrants that they have lawful authority to do so.

RewindSafe's core capabilities are:

• Rolling audio buffer: A continuously overwritten, encrypted buffer of recent ambient audio (Free: a fixed 60 seconds; Pro tiers: configurable up to 30 minutes). Older audio is discarded as new audio arrives unless you preserve it.
• Save & Panic: Actions are triggered from the on-screen slider. "Save" preserves the current buffer as an evidence record; "Panic" (SOS) preserves the buffer, starts a protected recording, and — depending on your settings — alerts your contacts or guardian. Panic runs silently (stealth) by default.
• Broadcast modes: A panic event is either local (private recording only) or live (real-time audio/video streamed to your linked contacts, with cross-device Morse-coded alert sync), determined by whether you have active contacts at activation.
• Multi-layer evidence: Alongside audio, the app may capture a synchronized telemetry frame — GPS location, motion, altitude, temperature, device state, and an on-device AI risk score — to give context to an event. The layers captured depend on your plan and your privacy settings.
• Risk intelligence, check-ins & dead-man's-switch: On-device signal fusion can prompt a safety check-in; a missed check-in can escalate to alerting your guardian or triggering a panic, including via a server-side backup so contacts can be alerted even if your device is offline or force-closed.
• Guard ↔ Ward linkage: Pro ("pro_1" and above) users may act as a Guard for a number of wards set by their plan, gaining consented real-time visibility and remote-panic capability over linked ward devices.
• Partner & observer linkages: Pro users may form mutual, symmetric peer-safety links with other Pro users; guardians may assign observers who help watch a ward.
• Places, terrains, journeys & contacts: You may define safe/unsafe places and terrains, monitored journeys/routes with deviation alerts, and the contacts relevant to your safety profile.
• Local-first & offline: The app is device-authoritative. Recording, evidence capture, and panic work without a network; cloud features sync when connectivity returns.

We may modify, suspend, or discontinue any feature at any time with reasonable notice where practicable.

You agree to use RewindSafe solely for lawful personal-safety purposes. You must not:

• Record any person without their knowledge or consent in any jurisdiction where such recording is prohibited.
• Use the Service for covert surveillance, stalking, harassment, or any activity that violates another person's privacy or legal rights.
• Use the guard/ward, partner, or observer features to monitor any person without their genuine, informed consent (or, for a minor ward, the consent of their lawful guardian).
• Reverse-engineer, decompile, or attempt to extract source code, encryption keys, or evidence from any part of the Service.
• Circumvent, disable, or interfere with any security or safety feature.
• Upload, transmit, or store content that is illegal, defamatory, obscene, or infringing.
• Access the Service through bots or automated means not intended for human use, or in any way that could overburden our systems.
• Impersonate any person or entity, or misrepresent an affiliation.

Important — recording laws differ by jurisdiction. One-party and all-party consent rules vary by country, state, and context. You are solely responsible for ensuring your use of RewindSafe is lawful where you are. RewindSafe does not provide legal advice and makes no representation that any particular use is lawful in your jurisdiction.

Your data is yours. RewindSafe operates on a device-authoritative, user-owned model:

• Free tier: Recordings and evidence stay on your device. We do not receive them.
• Pro tiers: Data you choose to sync is encrypted on-device before upload to your personal cloud space. We do not access, sell, or share your recordings, telemetry, or contacts.
• Guard/Ward: When a user participates as a Ward under a Guard, the Guard account is the data owner for that ward's synced events, as described in the Privacy Policy. This is a consensual safety arrangement, surfaced to the ward at all times by an on-device "monitored" indicator.

Full details of what we collect, how it is encrypted, who may process it, how long it is kept, and your rights are in our Privacy Policy, which forms part of these Terms.

RewindSafe is offered on a Free tier and several paid plans:

• Free: No charge. Local storage only, fixed 60-second buffer, single-device safety.
• Pro Solo (pro_0): Cloud sync, configurable buffer (up to 30 minutes), unlimited contacts and places, partner linkages.
• Pro+ (pro_1 / pro_3 / pro_5 / pro_10): Everything in Pro Solo plus guardian sponsorship of 1, 3, 5, or 10 wards respectively, with real-time visibility and remote panic.

Current prices, billing periods, and any discounts (for example, annual billing) are shown in the app at the point of purchase and may change with reasonable notice. Purchases and renewals are processed by the Apple App Store or Google Play Store under their terms; subscriptions auto-renew unless cancelled at least 24 hours before the period ends.

Refunds are governed by the applicable app store's refund policy. We do not offer refunds beyond those provided by the app stores except where required by law.

All software, designs, trademarks, trade names, logos, and other intellectual property comprising RewindSafe are owned by or licensed to RewindSafe and protected by copyright, trademark, patent, and other laws.

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable licence to use the application for your personal, non-commercial safety purposes. Nothing here transfers ownership of our intellectual property to you, and you may not use our name, logo, or marks without our prior written consent.

Your evidence, recordings, contacts, and configuration remain yours; this licence does not grant us any ownership of your content.

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. To the fullest extent permitted by law, RewindSafe disclaims all warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that:

• The Service will be uninterrupted, error-free, or free of harmful components.
• Audio, telemetry, or live streams will be captured, preserved, or transmitted without loss, delay, or degradation — particularly where the device is offline, low on power or storage, or where the operating system limits background activity.
• The Service will prevent harm, injury, or criminal activity.

REWINDSAFE IS A SUPPLEMENTARY SAFETY TOOL AND IS NOT A SUBSTITUTE FOR EMERGENCY SERVICES. IN AN EMERGENCY, CONTACT YOUR LOCAL EMERGENCY SERVICES (e.g., 911, 999, 112) IMMEDIATELY.

To the maximum extent permitted by law, RewindSafe shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of data, revenue, life, or personal injury, even if advised of the possibility. Our total cumulative liability for any claims relating to these Terms or the Service shall not exceed the greater of (a) the amount you paid us in the 12 months before the claim, or (b) USD 100.

You agree to defend, indemnify, and hold harmless RewindSafe and its affiliates, officers, directors, employees, agents, and licensors from any claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising from:

• Your use of the Service in violation of these Terms.
• Your violation of any third party's rights, including privacy and recording-consent rights.
• Your violation of any applicable law or regulation.
• Any content or recording you create, store, share, or transmit through the Service.

We may suspend or terminate your access at any time, with or without cause or notice, if we believe you have violated these Terms or where required by law.

You may terminate at any time by deleting the app and requesting account deletion in the in-app settings. On termination:

• Your licence to use the Service ends immediately.
• Local data remains on your device until you delete the app.
• Cloud data is deleted within 30 days of account deletion, unless retention is required by law.
• Active subscriptions are not automatically refunded; cancel through the relevant app store.

These Terms are governed by, and construed in accordance with, applicable law. Disputes shall first be addressed through good-faith negotiation. If unresolved within 60 days, a dispute may be submitted to binding arbitration, except that either party may seek injunctive or equitable relief from a court of competent jurisdiction to prevent irreparable harm.

To the extent permitted by law, you agree to bring claims only in your individual capacity and to waive participation in any class action or class-wide arbitration relating to the Service. Nothing in these Terms removes any non-waivable statutory right you may have as a consumer in your jurisdiction.

We may update these Terms. When we make material changes we will:

• Update the "Last Updated" date on this page.
• Notify you in-app and, where you have provided one, by email.
• Require re-acceptance where the change is substantial.

Continued use after changes take effect constitutes acceptance of the revised Terms.

For questions or legal notices regarding these Terms, contact us:

We aim to respond to legal enquiries within 5 business days.